Help centre
One task per page, in the order a shop meets them. Ask an AI assistant "how do I … in NegoBill" and it reads these same pages; connected through the NegoBill Assistant, it answers from them directly.
Getting started
- Sign up and start your free trial
Create a NegoBill account at app.negobill.com: your name, the shop's name, an email or phone and a password, verify with an OTP, pick a plan, and the 15-day trial starts. No card.
web, Android, iOS - Buy or renew a plan, or add an add-on
Settings → Billing & Plans: pick the plan (and any add-ons or extra outlets), confirm your billing details, place the order, pay by UPI or bank transfer quoting the order number. The plan is switched on the same day and a GST invoice is issued.
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Sales
- Make a sale
Open Sales → New sale, scan or type each product, set quantities, pick the customer if there is one, press Proceed, take the payment, print. A bill or a tax invoice, paid now or on credit.
web, Android, iOS - Record a payment from a customer (Received cash)
Contacts → the customer → Received, or the sale preview → Record payment: choose the method, the amount, and which bills it settles (oldest first by default). The due drops at once and a receipt is numbered.
web, Android, iOS - Print a bill
After Proceed, the sale preview offers Print with the printers of this PC: receipt (2-inch or 3-inch), half A4 or A4, as a Bill Receipt or a Tax Invoice. On a phone, the paired Bluetooth printer prints the receipt.
web, Android, iOS - Share a bill on WhatsApp
Open the sale and press Share: NegoBill makes a link the customer opens without any login, and a ready message with the bill number and total. Send it on WhatsApp or anywhere.
web, Android, iOS - Make a quotation, estimate or proforma invoice
On the sale screen open Pre Sale and choose New Quotation, Estimation or Proforma Invoice. Add lines as for a sale; nothing moves in stock or money. Print or share it, and convert it to a sale when the customer agrees.
web - Presets: add a saved list of products and services to a sale in one go
Stock → Presets → New preset: name it and add the products and services it always needs. On a sale, quotation or estimate type its name in the item search or press Preset; every item lands as its own line, ready to change or remove.
web - Edit, cancel or return a sale
Open the sale from Sales. Edit changes the lines and re-posts stock and money; Cancel reverses the whole sale; Return takes back some items against it with a refund or a credit. Nothing is deleted; every change is recorded.
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Products & stock
- Add a product
Products → Add: name, sale price, MRP, unit, GST rate and HSN, barcode. Enter walks the boxes and the form stays open for the next product. Stock is added separately.
web, Android, iOS - Add stock to a product
On the product, Add stock: quantity, buying price per unit, batch number and expiry. It creates a batch, values the stock, and switches stock tracking on for that product.
web, Android, iOS - Record a purchase from a supplier
Purchase → New: the supplier, the invoice number and date, the lines with quantity and buying price. Saving adds a batch per line to the store's stock and records what you owe the supplier.
web - Print barcode labels
On a product press Print label, choose the label size and how many, and print on the label printer set for this PC. Products with no barcode get one with Generate; the label carries the name, price and the house Code 128 barcode.
web, Android, iOS - Import products, customers, stock or balances from Excel
Products → Import (or Contacts → Import): upload a CSV or Excel file, match your column headings to NegoBill's, check the preview, import. Rows that cannot be taken are listed with the reason; the rest go in.
web - Transfer stock between stores
Stock Transfers → New: the destination store, the products and quantities from the source's batches. The receiving store accepts the transfer, and only then does the stock move; a transfer can be cancelled before acceptance.
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Customers & suppliers
- Add a customer or supplier
Contacts → Add: a name or a phone number is enough. Mark them customer, supplier or both; add the GST number for tax invoices; put them in a group; switch on wholesale pricing if they get it.
web, Android, iOS - Send a customer their statement
On the contact, open Statement: every bill with a short summary, every payment, the running balance and the closing line in plain words. Share it on WhatsApp for any date range.
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Money
- Record an expense
Expense (top bar) → the category, amount, the account it was paid from and a note. It posts to the ledger at once and shows on the dashboard and in Box Cash if it left a cash box.
web, Android, iOS - Pay a supplier (Paid cash)
On the supplier's contact press Paid: the method, the amount, and the invoices it settles, oldest first by default. A voucher is numbered and the supplier's due drops.
web - Count the cash box and record over or short
Box Cash shows each cash box or drawer, the day's cash in and out, and what should be in it now. Type what you counted; the difference is recorded as over or short, and nothing else changes.
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Printing
- Set up a receipt or label printer on a Windows PC
Install the free NegoBill Print Utility on the PC, then Settings → Printers: it lists USB, network and Bluetooth printers of any brand. Pick the receipt printer and the label printer for this PC; every login on it prints there.
web - Print from a Chromebook, Mac or Linux PC with NegoBill
On a Chromebook, silent printing needs a Bluetooth printer: Settings → Printers → Connect Bluetooth printer, tick it once in Chrome's list, answer four questions. A USB printer is added in Chrome OS Print and scan and prints through the print dialog. On a Mac or Linux PC, USB printers connect directly.
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Reports
- GSTR-1 report and JSON export
Reports → GSTR-1: pick the month, press Generate. The report groups your tax invoices into B2B, B2C and HSN summaries the portal wants; Export JSON gives the file the GST offline tool imports (Plus and above).
web - Sale report with profit
Reports → Sales: pick the period, press Generate. Every sale with its taxable value, GST, cost from the batches it took, and profit; totals by day; returns netted. Profit shows only to people allowed to see buying prices.
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Staff & settings
- Add staff and set their permissions
Settings → Staff Access → Add: the person's name, phone and a password, then the permission groups they get (sales, products, contacts, ledger, reports) and any single actions to block. They sign in with the phone number.
web - Staff permissions: what each group opens and what to block
A staff login gets permission groups (Sales, Products, Contacts, Ledger, Reports, Expenses, Purchases, Counters, Box Cash) and can have single actions blocked inside them, such as seeing buying prices, backdating, voiding or resetting wallets.
web - Add an outlet (a second store)
Settings → Outlets → Add: the outlet's name, address and billing profile. It gets its own stock, counters and bill numbers; staff can be limited to it; stock moves to it by transfer. Business includes one outlet, Pro two.
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Vans
Job Cards
Recharge
Projects
Proposals
AI assistant
Missing a page? Tell us and we write it. Machine-readable index: guides.json.