# Getting started: account, business, stores and devices > How a NegoBill account is made and organised: one owner login creates one business with a main store and a billing profile; staff get their own logins; the plan and trials; one live device per platform; deletion with a 30-day grace. Applies on the web, Android and iOS. - Product: NegoBill V5 (https://negobill.com) · Module: ACCOUNT - Platforms: web app (app.negobill.com), Android app, iOS app - Plans: Every plan - Permissions: Owner for account, plan and deletion; staff sign in with what they are given - How-to guides: https://negobill.com/help/sign-up, https://negobill.com/help/buy-a-plan, https://negobill.com/help/add-staff, https://negobill.com/help/staff-permissions - Updated: 2026-09-26 · Page: https://negobill.com/manual/getting-started · Markdown: https://negobill.com/manual/getting-started.md ## Where it is - **Web:** app.negobill.com → Get Started (register) or Sign in. Settings → Account (delete, reset), Settings → Billing & Plans, the profile menu (top right: profile, password, devices, Refresh, Reset app, version). - **Android and iOS:** the app's first screen is Sign in; "Start your free trial" registers. Settings (gear on Home) → Account (change password, delete account), Plan & Billing, Billing profile, Outlets, Modules, Staff Access, and the General / Customer / Product / Sales & Pre Sale / Stock / Report switch pages. ## Plan and permission Every plan. The owner alone buys plans, starts trials, edits the seller block, adds staff and outlets, resets or deletes the business. A staff login sees only what its permission groups allow (see the Staff chapter). ## What an account is - **One owner login makes one business.** Registration asks for the owner's name, business name, email, password, then verifies email and phone by one-time codes, then the trade kit (what kind of business) and the plan step. The business is created with a **main store**, a **billing profile** (the seller block printed on papers, GSTIN optional), the default **payment methods** (Cash, UPI, Bank transfer, Card) and the ledger accounts behind them. - **Business, store, billing profile.** The business holds everything. A store is where stock sits and sales happen: the main store, then outlets (Business and Pro) and vans (Van Sales add-on). A billing profile is the legal seller on the paper; Business allows two, Pro unlimited. Every document carries the business id; nothing is ever shared across businesses. - **Staff** are people the owner adds in Staff Access, each with their own phone number and password, scoped to a store or the whole business, with permission groups. A customer contact can be hired as staff. - **Trade kits** (Settings → Modules on the phones, Settings → Billing & Plans → Business type on the web) pre-select modules, vocabulary, extra fields and job types for a trade: general, mobile shop, and others. Shops switch fields on and off; they never author fields. ## Actions **Register (web, Android, iOS):** open Get Started / Start your free trial → name, business name, email, password → the emailed 6-digit code → the SMS code → choose the business kind → choose a plan to try (15 days free) → the dashboard. Prices are never shown before the plan step. In a test environment the code is 111000; on production the real code arrives by SMS or email. **Sign in:** email or phone + password. Enter on either box signs in. "Forgot password" sends a code and lets you set a new one. Signing in on a second device of the **same platform** (web, Android or iOS) signs the first out; web, Android and iOS can all be live at once. **Change password:** web profile menu → Change password; phones Settings → Account → Change password. Other devices are signed out; the current one stays. **Start a trial of a plan or add-on:** web Settings → Billing & Plans; phones Settings → Plan & Billing → the Trials section. Every plan and add-on can be tried once, 15 days, even while another trial runs. A trial of a higher plan on top of a paid plan ends back on the paid plan. **Buy a plan or add-on:** web Settings → Billing & Plans → Upgrade → choose plan → add-ons → order. Payment by UPI or bank transfer quoting the order number; the plan switches on when the payment is marked received; a GST invoice is issued. The phones show the plan, days left, history and invoices and start trials; purchase is completed from the web account. Downgrades are free and keep the paid year; outlets the smaller plan cannot hold go dark until it can. **Reset business data (web only):** Settings → Account → Reset business data. Wipes every sale, purchase, expense, receipt, ledger entry, stock batch, transfer, job card, recharge, product, service and contact; keeps the account, stores, billing profiles, staff logins, ledger accounts, payment methods, counters and units. In the first 30 days one code confirms it; after that both the SMS and the email code. **Delete the account (web, Android, iOS):** Settings → Account → Delete account → one 6-digit code by SMS or email → type the business name → confirm. The business is deactivated at once: staff, outlets, share links and AI connections stop; only the owner can sign in, to reactivate. After 30 days everything is purged. Page: negobill.com/account-deletetion. **Demo data:** an empty account is offered a sample shop (30 products, 14 contacts, 108 sales) with one click, and one click clears it again. ## Rules - No free plan. The smallest plan is Starter; everything can be tried free for 15 days, once. - Every date the app shows and every report range follows the store's clock, not the device. - A lapsed plan locks the account to Settings until renewed; data is never deleted for non-payment. - A door the plan lacks stays visible, marked with what unlocks it, and offers the trial; add-ons never appear in the menu until they are held. - Sign-out happens only when the server rejects the refresh token; no network never signs anyone out. ## Limits - Staff logins: Starter owner only; Plus 2; Business 10; Pro unlimited. Outlets: Business 1 included, Pro 2, more at ₹3,000 (Business) or ₹6,000 (Pro) a year each. Billing profiles: 1 / 1 / 2 / unlimited. - No sales-per-month limit; a high safety cap exists against runaway automation.